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Key Online Frequently Asked Questions
Q: What is Key Online?A: Key Online is a membership-based online community for teachers, administrators, and other educators. Once you’ve created a Key Online account, you can register for Key Online services, including 30-Day Textbook Previews, Online Textbooks and Teacher Resources, and Fathom Surveys. There is no fee for becoming a Key Online member. Q: How do I create a Key Online account?A: Visit www.keypress.com/keyonline and click on “Sign up for Key Online!” You’ll be asked to fill out your contact information, identify the schools with which you are affiliated, and accept the Terms of Use. Then we’ll send you an email to verify your account. Click on the link in the email, and your account will be activated. Q: How do I register for services at Key Online?A: Before you can register for any Key Online services, you must create a Key Online account. Once you’ve done that, you can log into Key Online and click on the “Register” link next to a listed service. Just follow the steps to complete your registration. Q: Why have I not received email I am expecting from Key Online?A: If you are not receiving email from Key Online, one possible explanation is that perhaps an overly aggressive email spam filtering system at your organization is preventing these emails from getting to you. From time to time, and particularly during your initial registration for Key Online and its various services, Key Online will need to send you email. To make sure that you can receive email from Key Online, it is important to verify that the email system at your organization is set up correctly. Contact the technology administrator at your organization and ask to have email coming from the Internet domain "keypress.com" added to a white-list of Internet domains to prevent them from being suppressed. If the program you use to read email has a junk-mail filter, make sure to create a junk-mail filter rule that allows mail from "keypress.com" to properly land in your email inbox. Q: Which books can I preview?A: Preview the complete student editions of Discovering Algebra, Discovering Geometry, Discovering Advanced Algebra, Precalculus with Trigonometry, Calculus, and Statistics in Action in an online format. Q: What are Online Textbooks and Teacher Resources?A: Teachers whose schools have adopted class sets of Key textbooks can access electronic versions of their textbook and teaching materials. This free service includes the online versions of Discovering Algebra, Discovering Geometry, Discovering Advanced Algebra, Precalculus with Trigonometry, Calculus, and Statistics in Action, which contain all the content of the printed textbooks with additional features to enrich students' learning experience. Read more about Online Textbooks and Teacher Resources. Q: Which books have Online Textbooks and Teacher Resources?A: Adopters can access online versions of and teacher resources for Discovering Algebra, Discovering Geometry, Discovering Advanced Algebra, Precalculus with Trigonometry, Calculus, and Statistics in Action. Q: What is The Key to Tracker?A: The Key to Tracker is the online companion to the Key to…® Workbooks. This new online subscription service helps teachers build students' basic skills and easily monitor their progress as they work through their Key to… workbooks for fractions, decimals, percents, and algebra. Read more about The Key to Tracker. Q: What is Fathom Surveys?A: Used with Fathom Dynamic Data software, Fathom Surveys allows students and teachers to quickly gather and collate survey data, streamlining the entire process so you have time for the kind of hands-on data analysis that deepens students’ understanding and retention. Read more about Fathom Surveys. Q: What kind of classes can use Fathom Surveys?A: Any class that involves data collection or uses Fathom to analyze data can benefit from Fathom Surveys. It works wonderfully in math, science, social science, and statistics classes. You can use Fathom Surveys to collate lab results, gather anonymous ideas in a brainstorming session; give an informal, anonymous assessment to decide if students need review; or poll students’ opinions over time and correlate changes with current events. Q: I moved to a new school. Do I need to update my Key Online account?A: Yes. When you are logged in to Key Online, please edit your affiliated schools and update your contact information. Q. What are the browser requirements for using Key Online and its services?A. To use Key Online and its services you will need a modern web browser with Javascript turned on and an Internet connection. The following browsers are supported with the use of Key Online:
Key Online does not support IE 5.x on Macintosh or PC. Q: Does the use of Key Online require browser cookies?A: Yes, Key Online and its services require your browser to accept cookies. Q: What if I can't find an answer to my question?A: Please fill out our Key Online Support Form. |
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